Privacy Policy
Here’s what DIYvinci collects, why we collect it, and what happens to it across our website, community, memberships, creative tools, and related services.
Last updated: September 2026.
We collect the information we need to run DIYvinci, provide the things you ask for, keep our community and tools working, and improve what we offer.
We do not sell your personal information for money.
Some of the platforms that help us run DIYvinci process information on our behalf, including website hosting, payments, email, analytics, community, shipping, and technology providers.
Questions? Email hello@diyvinci.com.
Where this policy applies
DIYvinci respects your privacy and wants you to understand what information we collect, why we collect it, and what happens to it.
This Privacy Policy applies to DIYvinci’s websites, online store, community, memberships, courses, digital products, creative and AI-enabled tools, events, and related services, including diyvinci.com and community.diyvinci.com.
Throughout this policy, “DIYvinci,” “we,” “us,” and “our” refer to DIYvinci.
1
2
Information we collect
The information we collect depends on how you interact with DIYvinci.
Information you give us
You may provide information such as:
-
Your name
-
Email address
-
Mailing or shipping address
-
Phone number
-
Account or profile information
-
Billing information
-
Purchase and order information
-
Membership information
-
Messages you send to us
-
Survey, form, or feedback responses
-
Course or program participation information
-
Community posts, comments, images, artwork, profile content, or other material you choose to share
-
Information you enter into DIYvinci tools or interactive features
Payment information
When you make a purchase, payment information is generally processed by our payment providers rather than stored directly by DIYvinci.
We may receive information related to the transaction, such as your name, billing details, payment status, transaction amount, or limited payment method information. We generally do not receive or store your complete credit or debit card number.
Information collected automatically
When you visit or use our websites or services, certain information may be collected automatically, including:
-
IP address
-
Browser and device type
-
Operating system
-
Pages visited
-
Referring pages or websites
-
Approximate location derived from your IP address
-
Dates and times of visits
-
Interactions with site features
-
Cookie and similar technology information
-
Technical and diagnostic information
This information helps us operate the site, understand how people use DIYvinci, troubleshoot problems, improve our services, and maintain security.
How we collect information
We may collect information:
-
Directly from you when you create an account, make a purchase, join our community, subscribe to a membership or mailing list, participate in a course or event, use a tool, complete a form, or contact us.
-
Automatically through cookies, analytics tools, logs, and similar technologies.
-
From service providers involved in transactions or services you request.
-
From integrations or third-party platforms that you choose to connect or interact with.
3
How we use information
We may use personal information to:
-
Provide the products, services, memberships, tools, courses, community features, and content you request.
-
Create and maintain your account.
-
Process purchases, subscriptions, refunds, and transactions.
-
Deliver physical and digital products.
-
Manage community participation.
-
Provide customer service and respond to questions.
-
Send account, purchase, service, or administrative communications.
-
Send newsletters, promotions, and other marketing communications when permitted.
-
Personalize parts of your experience.
-
Understand how our websites, products, and services are used.
-
Improve existing offerings and develop new ones.
-
Troubleshoot technical problems.
-
Prevent fraud, misuse, abuse, or security incidents.
-
Protect DIYvinci, our customers, community members, and others.
-
Comply with applicable laws and legal obligations.
We may also use information in aggregated or de-identified form when it no longer reasonably identifies an individual.
4
DIYvinci community
DIYvinci operates an online community at community.diyvinci.com.
When you participate in the community, information you choose to make visible may be seen by other community members or visitors depending on the privacy settings of the space where you post.
This may include things such as:
-
Your display name
-
Profile information
-
Profile image
-
Posts and comments
-
Artwork or images you upload
-
Reactions and other community activity
The community may be powered or supported by third-party technology providers that process information as necessary to provide community functionality.
5
AI and creative tools
DIYvinci may use or provide features that involve artificial intelligence, machine learning, automation, or other creative technology.
AI may be used as an assistive tool in areas such as writing, editing, brainstorming, organization, visual development, accessibility, creative exploration, or interactive features.
When an AI-enabled feature requires information to be processed by a third-party technology provider, information entered into that feature may be transmitted to that provider to generate or process a response.
We aim to limit the information shared with these services to what is reasonably necessary for the feature to work.
Our creative principles and broader approach to AI are explained separately in our AI & Creative Tools Policy.
Where we state that user content is not used to train AI models, that statement applies to the tools, configurations, and providers for which DIYvinci has established that protection. We do not make promises about independent third-party services you choose to use outside DIYvinci.
6
Cookies and similar technologies
DIYvinci and the services we use may place cookies or similar technologies on your device.
These technologies may be used to:
-
Keep the website functioning properly.
-
Remember settings and preferences.
-
Keep users signed in.
-
Maintain security.
-
Understand website traffic and usage.
-
Measure performance.
-
Improve our services.
-
Support marketing or advertising where applicable.
Some cookies are necessary for the site to function. Others may be optional depending on your location and our current site configuration.
Where available, you may manage non-essential cookies through the cookie preference controls on our website. You can also control cookies through your browser settings, although disabling certain cookies may affect how parts of the site work.
7
Analytics and advertising
We may use analytics services to understand how people interact with DIYvinci, such as which pages are visited, how visitors navigate the site, and how our services perform.
We may also use advertising or marketing technologies to measure campaigns or reach people who may be interested in DIYvinci.
Depending on the technology used and the laws where you live, certain advertising activities may be considered the “sale” or “sharing” of personal information even when no money is exchanged for the information. Where required by law, we will provide appropriate choices for opting out of those activities.
8
How we share information
We do not sell personal information for money.
We may share personal information with companies that help us operate DIYvinci, including providers involved in:
-
Website hosting and ecommerce
-
Payment processing
-
Shipping and order fulfillment
-
Email delivery and marketing
-
Community hosting
-
Analytics
-
Cloud storage
-
Customer support
-
Course or membership delivery
-
AI and technology services
-
Fraud prevention and security
-
Professional services such as accounting or legal support
These providers may process information only as necessary to provide their services to us or according to their own applicable privacy terms.
We may also disclose information when reasonably necessary to:
-
Comply with a law, regulation, subpoena, court order, or other legal process.
-
Respond to lawful requests from government authorities.
-
Investigate fraud, security incidents, misuse, or violations of our terms.
-
Protect the rights, safety, property, or security of DIYvinci, our customers, community members, or others.
-
Establish, exercise, or defend legal claims.
If DIYvinci is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction.
9
Third-party services and links
DIYvinci uses third-party platforms and services to operate parts of our business. When you interact directly with a third-party service, that company’s own privacy policy may also apply.
Our websites may also contain links to websites, apps, social networks, stores, or other services we do not control. DIYvinci is not responsible for the privacy practices of independent third parties.
10
Email and marketing communications
If you subscribe to our email list or otherwise agree to receive marketing communications, we may send you DIYvinci news, product updates, promotions, creative resources, or similar content.
You can unsubscribe from marketing emails at any time using the unsubscribe link in the message. Unsubscribing from marketing does not prevent us from sending necessary transactional or service-related messages, such as purchase confirmations, account notices, or important membership information.
11
Data retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business or legal purposes.
Retention periods may vary depending on the type of information. We may retain information as needed to:
-
Maintain your account or membership.
-
Complete transactions.
-
Provide purchased products or services.
-
Maintain business, accounting, and tax records.
-
Resolve disputes.
-
Prevent fraud or abuse.
-
Enforce agreements.
-
Meet legal or regulatory requirements.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
Information you post in community areas may remain visible after you close your account in some circumstances, such as when necessary to preserve the context of conversations, unless it is removed by you, by us, or as required by law.
12
Data security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, disclosure, loss, misuse, alteration, or destruction.
We also rely on the security measures of the platforms and providers that host or process information on our behalf.
No website, online service, database, or method of electronic transmission can be guaranteed to be completely secure. For that reason, we cannot promise absolute security.
13
Your privacy choices and rights
Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information.
These may include the right to:
-
Request access to information we hold about you.
-
Request correction of inaccurate information.
-
Request deletion of certain information.
-
Obtain a copy of certain information.
-
Object to or restrict certain processing.
-
Withdraw consent where processing is based on consent.
-
Opt out of certain marketing communications.
-
Opt out of certain uses of personal information for targeted advertising, sale, or sharing where applicable.
-
Appeal certain decisions regarding a privacy request where required by law.
Privacy rights vary by jurisdiction, and some rights may be subject to exceptions. To make a privacy request, email hello@diyvinci.com. We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising a privacy right provided by applicable law.
14
California privacy rights
California residents may have additional rights under California privacy law if those laws apply to DIYvinci. These may include rights to know, access, correct, or delete certain personal information and rights to opt out of certain sales or sharing of personal information.
Whether a particular California privacy law applies to DIYvinci depends on the requirements and thresholds established by that law.
If applicable, California residents may submit a privacy request by contacting hello@diyvinci.com.
15
Children’s privacy
DIYvinci is primarily designed for adults.
Our community, memberships, accounts, or certain interactive services may have separate age requirements. We do not knowingly collect personal information from children in violation of applicable children’s privacy laws.
If you are a parent or legal guardian and believe a child has provided personal information to DIYvinci in a way that is not permitted, contact us at hello@diyvinci.com and we will investigate the request and take appropriate action.
16
International visitors
DIYvinci is based in the United States.
If you access DIYvinci from another country, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. Privacy and data protection laws in those locations may differ from the laws where you live.
Where required, we will process personal information in accordance with applicable data protection laws. Depending on your location, our legal bases for processing information may include:
-
Performing a contract with you.
-
Your consent.
-
Compliance with legal obligations.
-
Our legitimate interests in operating, securing, improving, and promoting DIYvinci, where those interests are not overridden by your rights.
-
Other grounds permitted by applicable law.
17
Changes to this privacy policy
DIYvinci may update this Privacy Policy as our services, technology, or legal obligations change. When we make changes, we will update the Last Updated date at the top of this page.
If we make a material change that requires additional notice or consent under applicable law, we will provide that notice or request consent as appropriate.
18
Contact us
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your information is handled, get in touch.
DIYvinci
Email: hello@diyvinci.com
Website: diyvinci.com